Shipping policy

Shipping Policy

Order Processing

At Certified Fitness, we aim to process and dispatch orders as quickly as possible.

Please allow 1–3 working days for order processing before dispatch. During busy periods, processing may take longer.

Delivery Areas

We currently aim to deliver to addresses within the United Kingdom. Available delivery destinations and charges will be displayed at checkout.

Delivery Charges

Our standard UK delivery charge is £3.99.

Orders of £50 or more qualify for free standard UK delivery.

Any applicable delivery charges will be displayed at checkout before you complete your purchase.

Delivery Times

Once your order has been dispatched, standard UK delivery is estimated to take 2–5 working days.

Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, adverse weather, busy periods or other circumstances outside our control.

Tracking Your Order

Where tracking is available, tracking information will be provided once your order has been dispatched.

Incorrect Delivery Information

Please ensure that your delivery address and contact details are correct when placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or dispatched.

Lost, Delayed or Damaged Orders

If your order has not arrived within the expected delivery timeframe, or arrives damaged, please contact us with your order number so we can investigate and assist you.

We will handle delivery issues in accordance with applicable consumer law.

Returns and Refunds

For information about returning products, exchanges and refunds, please read our Return and Refund Policy.

Contact Us

For shipping enquiries, please contact us using the contact details provided on our website.